Policies and Procedures 2022 – 2023

Lesson Pricing:  Lessons are weekly at the same time with the same teacher and are $40/half-hour offered in half-hour increments.  Payments are made monthly based on the number of available lesson days in the month.   A one-time $30 Family Registration Fee will be charged upon registration.

Payment of Fees: Tuition must be paid by automatic credit card payment. Tuition will be charged to your credit card on file the 1st day of each month.

Schedule: All lessons and classes are continuous, and students may retain their spot as long as they like.  

Withdrawals: To stop lessons or classes, just click “cancel” in your account any time before the next monthly billing cycle. No refunds will be given for unused lessons.

Instructional Time: The last 5 minutes of each lesson is not instructional time – this time is reserved for packing up, finishing homework notes, touching base with a parent or guardian, and teacher preparation for starting the next lesson on time.

Extreme Weather: If the school must cancel classes due to extreme weather or events beyond our control such as power outages, teachers will provide either a live video lesson or a recorded lesson.

Missed Private Music Lessons and Make-up Lessons: To reschedule a private music lesson you must click the “make up lesson” button in your account a minimum of 24 hours in advance. A make up lesson credit will be given that can be used to self book a lesson at a different time. You may generate up to 6 make up lesson credits per 12 month period.

Substitute Teachers: In order to maintain student progress, the school schedules substitute teachers when a regularly scheduled teacher is ill or otherwise unable to teach. No refunds or make-up lessons will be given if the student does not attend a lesson with a substitute. If no substitute is available, the student will be offered a make-up lesson at a later date. 

Injuries and Treatment: The school will provide any medical assistance they deem appropriate for minors enrolled in our programs, and all expenses incurred are the responsibility of parents or guardians of that child. Adult students and the parents or legal guardians of minors waive the right to any legal action for any injury sustained on school property resulting from activities conducted by the students before, during, or after lessons and classes.

Consent for Digital Communication and Media Release: The school is given consent to send notices and information regarding lessons, events and future registrations to student families by email, text and other digital methods. Student information will not be shared with any outside companies or parties. The school reserves the right to take photographs and videos of students to use in educational and promotional materials. 

Covid-19 Addendum: By entering school facilities, students fully accept the potential risk of exposure to illnesses such as Covid-19. Current safety protocols are available by request from our front desk. Lessons and classes may be moved online at any time due to health department requirements.

Holiday Closures: The Music Connection will be closed on the following days:

  • Labor Day – September 5, 2022  
  • Thanksgiving Break* – Nov. 23 – 27, 2022  
  • Winter Holiday Break – Dec. 24 – Jan. 1, 2023
  • Memorial Day – May 29, 2023

We will be OPEN for all other Monday holidays not listed here as well as February, March, and April School Vacations.


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