Policies and Procedures

Lesson Pricing:  Lessons are weekly at the same time with the same teacher and are $40/half-hour offered in half-hour increments.  Payments are made monthly based on the number of available lesson days in the month.   A one-time $30 Family Registration Fee will be charged upon registration. Group classses range from $40 – $65 per class.

Payment of Fees: Tuition must be paid by automatic credit card payment. Tuition will be charged to your credit card on file the 1st day of each month.

Schedule: All lessons and classes are continuous, and students may retain their spot as long as they like.  Time changes are allowed based on the current available schedule.

Withdrawals: There are no long-term agreements and you may discontinue lessons anytime before the next billing date.  To stop lessons or classes, please fill out the Withdrawal Form on our website.  No refunds will be given for any unused lessons.

Instructional Time: The last 5 minutes of each lesson is not instructional time – this time is reserved for packing up, finishing homework notes, touching base with a parent or guardian, and teacher preparation for starting the next lesson on time.

Cancelling a Lesson: You may cancel a lesson in your portal anytime before the start time of the lesson.  Cancelled lessons will not be made up and will not be credited back to your account.  The lesson time is reserved for only you and the teachers have made themselves available at that time each week whether you take the lesson or not. 
*Exceptions to this would be if the teacher needs to cancel the lesson or there is a death in the family or family emergency.  In these cases, your account will be credited.

Portal login: https://musicconnectiondanvers.opus1.io/login

**You can request a LessonMate lesson when canceling.**

What is a LessonMate lesson?
When you request a LessonMate lesson, your teacher will prepare a LessonMate lesson and send it via email and SMS link.   This platform will allow your teacher to send a personalized text, video, pdf, Youtube links and more with new lesson information for the student to continue to practice and keep moving forward before the next weeks lesson.

You will be notified that “You have a LessonMate from The Music Connection.”  Just click on the link to access your LessonMate account.   If you would like, your teacher can also post the weekly assignments in your LessonMate account so you can always be sure of what to practice for the week. Just ask them to do so. *You must request the LessonMate in your portal at time of cancelation in order to receive one.  Late cancelling after start time of lesson or no show will not be eligible for a LessonMate lesson.

Substitute Teachers: In order to maintain student progress, the school schedules substitute teachers when a regularly scheduled teacher is ill or otherwise unable to teach. No refunds or make-up lessons will be given if the student does not attend a lesson with a substitute. If no substitute is available, the student will be offered a make-up lesson at a later date. 

Injuries and Treatment: The school will provide any medical assistance they deem appropriate for minors enrolled in our programs, and all expenses incurred are the responsibility of parents or guardians of that child. Adult students and the parents or legal guardians of minors waive the right to any legal action for any injury sustained on school property resulting from activities conducted by the students before, during, or after lessons and classes.

Consent for Digital Communication and Media Release: The school is given consent to send notices and information regarding lessons, events and future registrations to student families by email, text and other digital methods. Student information will not be shared with any outside companies or parties. The school reserves the right to take photographs and videos of students to use in educational and promotional materials.  Please let us know if you wish to opt out of this.

Covid-19 Addendum: By entering school facilities, students fully accept the potential risk of exposure to illnesses such as Covid-19. Current safety protocols are available by request from our front desk. Lessons and classes may be moved online at any time due to health department requirements.

Holiday Closures: The Music Connection will be closed on the following days:

  • Labor Day 
  • Thanksgiving Break – Thursday – Sunday  Dates TBD
  • Winter Holiday Break – Dates TBD
  • Memorial Day 

We will be OPEN for all other Monday holidays not listed here as well as February, March, and April School Vacations.

Extreme Weather: If the school must cancel classes due to extreme weather or events beyond our control such as power outages, teachers will provide either a live video lesson or a LessonMate lesson.


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